iPage
iPage Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iPage has a 1.5 star rating from 88 reviews; customers are mostly dissatisfied and only 27% would likely recommend them. Reviews flag high price levels, frequent downtime, and unresolved support cases while initial pricing and email/chat options were noted as positives.
Key Takeaways for Future Customers
- Expect frequent mentions in iPage reviews about poor responsiveness and support access changes.
- Confirm auto renew and billing settings before purchase to avoid unexpected charges.
Negative Feedback / Risk Areas
- Repeated iPage customer complaints about unavailable phone support and slow or absent chat responses.
- Numerous billing and refund disputes, including unauthorized charges and difficulty obtaining refunds.
- Service outages, email failures, and problems cancelling subscriptions or transfers.
Positive Feedback
Users cite attractive initial pricing and basic chat/email contact options; some found value in the low entry price despite ongoing issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iPage has a 1.5 star rating from 88 reviews; customers are mostly dissatisfied and only 27% would likely recommend them. Reviews flag high price levels, frequent downtime, and unresolved support cases while initial pricing and email/chat options were noted as positives.
Key Takeaways for Future Customers
- Expect frequent mentions in iPage reviews about poor responsiveness and support access changes.
- Confirm auto renew and billing settings before purchase to avoid unexpected charges.
Negative Feedback / Risk Areas
- Repeated iPage customer complaints about unavailable phone support and slow or absent chat responses.
- Numerous billing and refund disputes, including unauthorized charges and difficulty obtaining refunds.
- Service outages, email failures, and problems cancelling subscriptions or transfers.
Positive Feedback
Users cite attractive initial pricing and basic chat/email contact options; some found value in the low entry price despite ongoing issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lagos, Lagos
Bad follow up on warranty, nonchalant feedback
- - Generator faulty weeks after purchase; service centre gave a poor response; barely used.
- - I was asked to pay for parts and repair despite warranty.
Some weeks after purchase, the generator was faulty and I contacted the service centre, had a very poor response from them. After a month, I was asked to pay for parts and fixing of my genset, understanding warranty.
A genset that's barely used. I haven't even used the generator to understand why I am being charged for what I don't know.
User's recommendation: Make sure you they warranty card before purchasing
Amstelveen, North Holland
Problems with uploading on my webshop. Webshop is running fine but cannot upload
- - Uploads stopped with a credentials error on December 16, 2025.
- - ShopFactory Gold 14.6.0 with account mj-1963-tk; iPage PHP upgrade may relate.
I use Shopfactory to build and upload my website. No problems so far to upload my site (15 years) until I believe the 16th of December 2025.
I get an error message that my credentials are not correct. See file in attachment. ShopFactory Gold 14.6.0 Build 24151 Account name: mj-1963-tk PS: Recently while logging into the iPage environment, I was proposed to upgrade my PHP version. Not sure if related, but since that moment I cannot upload files to my webshop.
Thanks for your help. Best regards, Xavier Heurtin
- Stable
- Difficult to join support
Preferred solution: Being able to uplaod my working webshop
Brooklyn, New York
Unauthorized renewal charge
Phone number is not active.
Unauthorized charge ignored canceling request. taking advantage of automatic payment information.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
So Disappointing
- - I have used iPage for many years.
- - This is the first time they are unreachable.
- - I can't turn off hosting auto renew; domain autopay is off.
I have used iPage for many years. This is the first time that no contact method works to reach them.
I have not found a way to turn off auto renew for hosting. I turned off autopay for the domain renewal.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tucson, Arizona
I was with PowWeb - they merged or took over PowWeb. Then screwed me.
- - Unauthorized $300.58 PowWeb OnePlan charge (invoice #54767****).
- - Could not reach PowWeb by phone or site; accounts and domains inaccessible.
They can't refund something so old, I guess. I did not expect it anyways.
I closed my account, and more importantly canceled my credit card. But I was able to reach someone, and they were thoughtful and helpful.
Make sure your family or close friend has access to all of the places that might charge your credit card should you be incapacitated. I did not do that.
Right after the surgery I had emergency again and this time it was a stint. I'm obviously retired, and PowWeb over the years was decent, but I don't access anything there anymore, and I certainly did not authorize that charge! I tried calling their number, 1-87*-***-****, many times. No answer.
No voice mail. Go to their site... try to find a way to connect on the web live with anyone... nope.
I closed my credit card after I realized I had this issue, and I thought I could delete my account and another account that I had started also a long time ago. Nope. Can't access them either. What happened to the integrity of PowWeb?
I'll cancel my card. Neither domain. conxtek.com. or.
growningold.com are accessible to me, but they say the domain is open until 2028.
How in the *** could that be? Don't go near these guys is my advice.
Preferred solution: Full refund
User's recommendation: Run away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
WILL change companies
Utter crap outfit. Once was fine -- downhill over past several years.
Just GARBAGE now. WILL NOT CONTINUE WITH IT!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellevue, Washington
Failed e-mail service, with no way to talk to anyone live at Ipage/Verio
- - Verio/Ipage won't accept passwords that worked yesterday.
- - Support lines hang up; chat isn't helpful.
- - No info on when or if fix will occur.
Unable to get e-mails anymore (Verio/Ipage) refuses to accept passwords that we've been using for years, and that worked just yesterday. Their customer support phone numbers just hang up automatically, and chat is not very helpful. E-mail is dead, with no real information as to when or if it will be fixed.
- Inexpensive
- Unable to reach any live support ipage gives no phone numbers
Preferred solution: Urgently get our e-mail accounts working on, as we depend on our e-mail for orders and customer support.
User's recommendation: Avoid IPage, as they do not have effective customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInability to refund recent purchases
- - 15 years with iPage and SiteLock.
- - Renewals every 2-3 years; spent over $1k.
- - New designer offers the same services; they could only disable auto-renew.
I have used iPage for about 15 years to host my website and provide security through SiteLock. Assuming that everything was fine, I kept renewing their multiple services every 2-3 years.
I recently hired a new web designer to bring our website up to date, just after a round of renewals with iPage. I shelled out over $1,000. Now that the new developer can offer everything that I was getting at iPage, I attempted to cancel my subscriptions. The only thing they could do was have me shut off the auto renewal feature.
I enquired about a refund and they told me that I would have needed to cancel before the renewal date in order to get a refund.
Tom Waits once sang, 'The large print giveth and the small print taketh away.' I'm feeling ripped off. Stay away from iPage.
- Hosted my website for 15 years
- Zero flexibility in giving refunds
Preferred solution: Full refund
User's recommendation: STAY AWAY FROM IPAGE
Indianapolis, Indiana
I’m experiencing issues connecting to my website. Each time I try, I receive the following message: www.ipage.com — Please unblock challenges.cloudflare.com to proceed.
- - Unable to access services after paying for two years upfront.
- - No phone or chat support is available.
I feel completely deprived of the ability to conduct my business because of iPage. In my experience, this company has proven to be unreliable, and I strongly advise others to avoid them.
It has been weeks now, and I am still unable to connect to their services despite having paid for two years in advance. They do not answer phone calls, and there is no available way to reach them through chat or support
User's recommendation: Run from this scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGarrrrbage, scammy company!!!!!! AVOID AT ALL COSTS!!!!!
- - The company is scammy and expensive.
- - You can't delete data; it's parked; you must chat.
- - Domain transfers renew if late, with no grace periods.
Garbage company. Super scammy.
You ask for them to delete your account and they 'park' it - you cannot delete your own information off their website, you are forced to deal with their chat. It takes a while since they want to keep their hooks in you. So gross.
Please avoid at all costs.
I have used them forever since college when I didn't know any better - they are expensive, inflexible, and absolutely subpar in terms of what they offer. If you want to transfer your domain, they will force you into renewing if you are simply one day past the renewal rate - no grace periods, no nothing. Absolutely horrible company.
I've spent thousands of dollars and this is the thanks I get. I will not be recommending them whatsoever (I work in tech and know a lot of people).
- Pretty much the entire org
Preferred solution: Apology
User's recommendation: NO, ABSOLUTELY 110% NOPE!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOriginally w StartLogic for hosting. No way to reach iPage
- - iPage servers unresponsive; site servers down.
- - Phone and email support appear non-functional; reply directs to KB; BlueHost denies relation.
iPage servers do not respond so you cant reach them via the web. Their phone is not working and their email auto reply gives links to their KB and site servers are down. Their reply also says to phone them at and theres nothing after that so, back to the non-working phones.
Absolute rip off!
BlueHost says they have nothing to do with iPage so they cannot help either.
Beware!
- Servers are down
- Non working phones
Preferred solution: Deliver product or service ordered
User's recommendation: Do not use this merchant and move your domains asap!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am trying to see if nallsfoundatkon.org is schedule for renewal? I would like it to be renewed
It's very difficult to contact someone field phone, is it resolve your problem.
It's also hard to navigate the live chat this is awful
User's recommendation: No I would not recommend anyone to Ipage
Credit due
Received an email that I was credited $28.99 but the credit was never received.The credit was for website backup basic. I have stopped using Ipage for everything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver-billing by a lot
You billed me over $600.00 for my two accounts last month. That's a bit much.
You need to change the billing to make it correct. It is frustrating to take time to do this.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWebsite not working
- - Phones down for days; I must use iPage workaround for wp-admin.
- - Help requires expensive contract with separate company; I want an alternative host.
Phones have been out for days now, and I have to use an iPage workaround to get into my wp-admin. It looks like any help requires an atrociously expensive contract with a separate company. I'm looking for an alternative host.
- Wordpress
- No help available
Preferred solution: Help moving my web site to another server.
User's recommendation: Better not use iPage.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling issue
unable to add credit card to make payment. Do not want to use PayPal to pay for hosting.
Entering CC# and all necessary information does not permit clicking "Submit" button. Attempted multiple times. Looking for a different hosting service now because I am unable to talk with a live person.
This company has gone down the drain within the last 2-3 years. Sad really.
User's recommendation: Go with a different hosting company
About
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Ipage is a web hosting that claims they provide high quality services. Company is famous on the market and has a lot of customers. It is very easy to use ipage service, customers are able to get free advertising credits on top search engines, search-engine optimization tools, PC backup, malware scanning, security applications and more. Clients get an ability to customize their web site any way they like. Company representatives are always ready to provide any necessary information and help. Customers get reliable web site and email. Ipage has partnership with such leaders like Google, VeriSign, ShopSite, Yahoo! and more. Company offers ability to have a green web site at affordable price.
iPage is ranked 83 out of 408 in Hosting category
Worldwide, USA
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I agree - bad company - find someone else - anyone else