Product: Ipage Web Hosting Clear all filters (37 of 37 reviews match)
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I just signed up with i Page and have no complaints (yet) about their program or service.My complaint is that they gave my name, phone number, email address and web page address to all of India and half the world. I have been inundated with emails from every spam...
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1.0
Product
Ipage Web Hosting
I liked
  • Having the ability to chat by email
I didn't like
  • Lack of privacy
  • Sales practices they sell things that are fake like security
#1205941
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Never able to get my issues resolved from untrained staff in the Phillipines or live chat staff.They provide incorrect information. I was told several times by different staff that there wasn't any way to set up store search by color options. I knew that was wrong, so...
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Anonymous
Anonymous

I haven't received any contact from iPage since my last review.

1.7
Product
Ipage Web Hosting
I liked
  • Service prior to sending customer service out of the us
I didn't like
  • Any of the customer service experience ive had since
#1175545
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Training please! I have contacted ipage each month since September - Jan. Each month they want money for something! They renewed my privacy, them a domain I had already deleted! They took down my other domains because they could not renew that one! Now my book website...
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1.0
Product
Ipage Web Hosting
I didn't like
  • Delivery sucks
#1171518
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I have been warned that this scam site will secretly renew your hosting when you already turn auto-renew off, but I wasn't aware that they will do it A FEW MONTHS after the cycle end when you're least expected.I have previously stop using their service and turned all...
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1.3
Product
Ipage Web Hosting
#1146617
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The people are super nice and sweet, but they have not been properly trained by iPage and often give incorrect information. I used to be able to get competent support during the work day out of the US, but now I get overseas no matter when I call. My latest debacle is...
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Anonymous
Tina

What a horrible customer service process! Don't even get started with iPage...you'll be sorry. Several years ago, I didn't have any problems. I usually got someone in the US...

1.8
Product
Ipage Web Hosting
I liked
  • Speaking to people who are in the us
I didn't like
  • Charge you more unless you call and say you are cancelling
  • Always getting someone overseas who is not trained
  • Sales practices they sell things that are fake like security
#1145254
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I have tried to reason with iPage and have been on hold for an hour trying to get them to pay back overcharges of $900 for automatic monthly billing for "concierge services," which I thought were for one month, not continuous. It is always by electronic chatting and no...
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1.7
Product
Ipage Web Hosting
I liked
  • Having the ability to chat by email
I didn't like
  • It went from 2 dollars per month to over 100 dollars per month
  • As i wanted to do more to a website
#1136560
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IPage Sucks!!

My site renewal isn’t due until the end of December but it was suspended today 11/22/17. I cancelled automatic renewal so they couldn’t get pymt early and my site is now suspended. It was almost impossible to reach anyone to fix it and they said I had to pay first
1.5
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Reliability
Staff
Usability
Value for money
Website
Product
Ipage Web Hosting
#1135556
Reply to reviews
I purchased my current company from a different individual and tried contacting ipage to change the contact info for the registered domain. we started the process begining of sept 2017 and as of today 09/27/17 they still just play pass the buck. i have spoke with so...
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3.1
Product
Ipage Web Hosting
I liked
  • Website uptime and speed
  • Price
I didn't like
  • Representative not knowledgeable
#1107012
Reply to reviews
iPage offers an incredibly budget friendly plan advertised at just $1.89 per month however, that deal is only available to first-time clients, meaning that once your initial service is up, you are forced to sign at a higher monthly rate to continue your service. In...
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Anonymous
Jamie

God! My money is also ripped off! Since when do they keep the commission in advance?! I was shocked when they charged from my account three times, although I did not ask for a...

Product
Ipage Web Hosting
#1094159
Reply to reviews
I just create another website, have a domain, and request the ipage tech to help me to load wordpress into that directory, and suddenly they inform me that all of my website infected by phishing malware, including 2 websites I haven't even start to build and publish...
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Product
Ipage Web Hosting
#1033970
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