iPage
Reviews and Complaints
Don't Select iPage
India Calling and Spamming
- Having the ability to chat by email
- Sales practices they sell things that are fake like security
- Lack of privacy
Preferred solution: Let the company propose a solution
Horrible experience!
They sell your name to thousands of hackers
Extremely Poor Customer Service
- Service prior to sending customer service out of the us
- Any of the customer service experience ive had since
Preferred solution: Let the company propose a solution
They look for opportunities to dishonestly charge you
Change of registrant domain
- Website uptime and speed
- Price
- Representative not knowledgeable
Preferred solution: Let the company propose a solution
HORRIBLE KEEPING MY DOMAINS UP
STAY AWAY FROM IPAGE! Since outsourcing, they suck!
Foreigners can't understand courtesy of American ways. Training please! I have contacted ipage each month since September - Jan. Each month they want money for something!
They renewed my privacy, them a domain I had already deleted! They took down my other domains because they could not renew that one! Now my book website is down for the same reason, for a domain name i no longer want so they take down all my other domains for me to call in I guess. I don't have time to call EVERY month for their mistakes.
I feel stuck yet researching!!! STAY AWAY FROM IPAGE!
- Delivery sucks
Preferred solution: Full refund
Terrible customer support & scammer sales practices
- Speaking to people who are in the us
- Charge you more unless you call and say you are cancelling
- Always getting someone overseas who is not trained
- Sales practices they sell things that are fake like security
Preferred solution: Full refund
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Verified ReviewerOutrageously bad customer service
IPage will take you!
still waiting for someone from iPage to contact me
- Having the ability to chat by email
- It went from 2 dollars per month to over 100 dollars per month
- As i wanted to do more to a website
Preferred solution: Full refund
Ipage makes unauthorized on web pages no longer hosted by them and cancelled accounts
I moved my web page that was hosted by Ipage to a different host in December 2016. I also cancelled the account to prevent services from automatically renewing with the help of an Ipage specialist,.
But in 2017 Ipage made four charges for service. They claimed that the account was not cancelled and it did not matter that the web page was no longer hosted by them. I asked how they could charged for service on a web page that was no longer with them. They said hosting was different from the account, When I insisted that the account was cancelled, the specialist argued that it was not cancelled.
When I presented a letter dated December 7, 2016 from an Ipage specialist stating that the web page was transferred to Go Daddy, they argued that it was transferred but the account was still active. The argument continued with it being their word against mine that the account was cancelled. Then another new charge came in from them. When I complained that another charge came in even while we were disputing the others.
the specialist asked if I wanted to cancel the account, I said of course, you should have done that already. Also I knew they would not cancel it anyway.
I finally gave up and am now in the process of disputing the charges with Pay Pal. DO NOT get mixed up with this hosting company.
IPage Sucks!!
STAY AWAY FROM THIS COMPANY! !!
The most worse hosting provider
I did a payment to renew my domain name $16.99 and they charged me $16.99 and $155 with out my knowledge. I would rate them ---5 if there is an option.
such a cheating company, and the customer service is a ***. Lets say you are blessed to contact the customer Angel (sorry its Agent), then you had to deal with explaining things in super detail as they do not understand anything at all, and they take some extra minutes to reply (could be having coffee). Finally, I had to waste some hours and end up with no proper solution.
iPage offers an incredibly budget friendly plan advertised at just $1.89 per month however, that deal is only available to first-time clients, meaning that once your initial service is up, you are forced to sign at a higher monthly rate to continue your service. In the case of iPage, your rate will jump to around $8.99 per month when you renew your hosting plan not exactly the incredible deal that draws customers in, but in many cases, clients get stuck because of the hassle to find a new hosting provider and make the switch.
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I haven't received any contact from iPage since my last review.