iPage
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
iPage Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iPage has 1.6 star rating based on 99 customer reviews. Consumers are mostly dissatisfied.
30% of users would likely recommend iPage to a friend or colleague.
- Rating Distribution
Pros: Price, Having the ability to chat by email, Initial pricing.
Cons: Customer service, Everything is escalated and it never gets resolved, Down time.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iPage has 1.6 star rating based on 99 customer reviews. Consumers are mostly dissatisfied.
30% of users would likely recommend iPage to a friend or colleague.
- Rating Distribution
Pros: Price, Having the ability to chat by email, Initial pricing.
Cons: Customer service, Everything is escalated and it never gets resolved, Down time.Recent recommendations regarding this business are as follows: "Never", "DONT DO IY", "do not use", "Bring back live agent", "Find another web master".
Most users ask iPage for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top iPage Reviews
"Issues"
I was registering a domain which showed available. Next when I check out the website is turicated and is only there with a half name. It should have shown on...
"Nobody to help"
Take my money and no service, my email doesnt work and there is no one to help to get it fixed. Customer service does not answer User's recommendation: Never
Nobody to help
Preferred solution: Full refund
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
20 years worst hosting company
- Unlimited web hostibng
- Too many to name
Preferred solution: Full refund
User's recommendation: DONT DO IY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't send emails but I can receive them fine
- Cant talk to a service provider on the phone
Preferred solution: emails working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They are a rip off they charge you for domians that are not wvwn active for 10 yrs and then dont have the support or know how to fix website down time and domian down time total joke of a comapny
- Everything total joke
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Breach of two contracts
Preferred solution: Deliver product or service ordered
User's recommendation: used since early 2000, but never again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amarillo, Texas
Resolved: Email not syncing properly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need billing help
Preferred solution: Price reduction
User's recommendation: do not use
New Bremen, Ohio
Website shut down.. 4 days of trying to fix
Billing
Preferred solution: Speak to a live agent on the phone
User's recommendation: Bring back live agent
Not being able to speak with someone to get situations resolved
- Were inexpensive
- Poor support
Preferred solution: Deliver product or service ordered
User's recommendation: Give a refund if you’re not going to meet the needs of your customers
Victoria, British Columbia
Issues
User's recommendation: Make sure while checking out that the domain shows fully
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor customer service, No phone call support or customer support from Ipage
- I am your customer
Preferred solution: Solve issue ASAP And give us FTP to my website
Chicago, Illinois
Charges on my bank account using my debit card ending by 9693
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I can get into my email boxes and reply to my customers
Preferred solution: they should fix this issue as quick as possible
User's recommendation: I never had a problem like this with ipage but this is really making a lot of people mad about my company.. Chat line is not working and it doesn't make sense. it's like nobody is out there to fix this problem.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
2hrs too long a wait for chat support and no phone support.
- Cost
- Reliable service
Preferred solution: Faster chat response time (e.g. 5 min or less and phone support.
User's recommendation: Find another IP provider
Chicago, Illinois
To let you know your info about ipage needs to be updated
User's recommendation: Find another web master
About
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Ipage is a web hosting that claims they provide high quality services. Company is famous on the market and has a lot of customers. It is very easy to use ipage service, customers are able to get free advertising credits on top search engines, search-engine optimization tools, PC backup, malware scanning, security applications and more. Clients get an ability to customize their web site any way they like. Company representatives are always ready to provide any necessary information and help. Customers get reliable web site and email. Ipage has partnership with such leaders like Google, VeriSign, ShopSite, Yahoo! and more. Company offers ability to have a green web site at affordable price.
iPage is ranked 61 out of 383 in Hosting category
Worldwide, USA
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SAME experience... email is completely unavailable, connections refused across all domain names and email addresses.
There is NO way to get in touch with any sort of technical support. This has been going on for TWO nights now.